We’ve never been ‘just a bank’.

Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

Come and be part of a landmark transformation of our Financial Crime & Fraud Operations (FCFO). As we build a best-in-class financial crime first line accountability, this function is responsible for the operational management of BEN’s financial crime controls across AML, sanctions, fraud and scams. It will deliver investigation capability, detection systems, financial crime intelligence, regulatory reporting governance and operational support to identify, prevent and respond to financial crime risks impacting BEN.

About the opportunity

FCFO Remediation forms part of FCFO Business Services and is responsible for the execution and oversight of remediation activities across Financial Crime & Fraud Operations, including delivery through internal teams and strategic partners to address regulatory, operational and control deficiencies.

As part of our landmark transformation, we are seeking a Senior Manager, FC&FO Remediation. Reporting to the Head of FCFO Business Services, you will be pivotal in the protection of BEN from regulatory, reputational and financial risks through the leadership, governance and delivery of complex financial crime remediation programs and control uplift initiatives across AML/CTF, sanctions, fraud and scams.

This role is accountable for driving remediation outcomes across FCFO, ensuring regulatory commitments are translated into sustainable operational outcomes and that financial crime risks, control weakness and regulatory obligations are effectively addressed.

Working across FCFO, Financial Crime Risk (FCR) and key business stakeholders, you will provide subject matter leadership, challenge and influence to ensure remediation activities are delivered in accordance with regulatory expectations and industry best practice, driving sustainable control improvements and positive regulatory outcomes.

You will be responsible for driving remediation outcomes, overseeing delivery performance, managing strategic partners, and ensuring regulatory commitments and control uplift activities are executed effectively, sustainably and in line with agreed timeframes.

In particular you will get to:

• Lead the execution of complex financial crime remediation programs, ensuring outcomes are achieved on time and in line with regulatory expectations, internal commitments and BEN risk appetite.
• Direct remediation delivery across both internal FCFO resources and external strategic partners, maintaining a strong oversight of scope, milestones, quality standards and performance outcomes.
• Provide leadership, direction and challenge across remediation activities, driving alignment and accountability for delivery outcomes across multiple stakeholders and functions.
• Oversee the production of high-quality management reporting, governance insights and stakeholder communications, ensuring issues, risks and dependencies are identified, managed and escalated appropriately.
• Apply deep financial crime expertise across AML/CTF, sanctions, fraud and scams to guide remediation activities, challenge delivery approaches and ensure outcomes remain aligned to regulatory obligations and industry better practice.
• Partner across FCFO, Financial Crime Risk, business stakeholders and strategic partners to strengthen control environments, improve operational effectiveness and deliver sustainable remediation outcomes.

This is a permanent full-time position ideally located in Melbourne or Adelaide but for an outstanding candidate other locations may be considered.

What you’ll bring to the role:

• In depth experience in financial crime remediation, large-sale review programs and operational delivery within financial services
• Strong understanding of AML/CTF, Fraud and Sanctions frameworks and regulatory expectations.
• Demonstrated experience developing and leading high-performing teams delivering complex remediation or operational programs in highly regulated environments.
• Deep financial crime expertise with the ability to interpret regulatory obligations, assess control effectiveness and influence remediation outcomes across AML/CTF, sanctions, fraud and scam risk domains.
• Proven experience leading regulatory, audit, risk or compliance driven remediation activities and delivering sustainable control uplift outcomes.
• Exceptional stakeholder engagement and influencing capability, with a demonstrated ability to challenge constructively and build alignment across senior business, risk and executive stakeholders.
• Proven capability to manage strategic delivery partners against strict SLAs and milestones.
• Strong governance and reporting capability, including experience preparing materials for executive leadership, governance forums and regulators.
• Tertiary qualification in a relevant field with Financial Crime Industry qualification such as ACAM’s, AFCS highly desirable.

So, why work for us?

Want big impact that matters?

Here, you’ll know your work directly benefits the customers and communities we all serve.

You’ll also get access to a great range of benefits, including:

• Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first
• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
• Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

How to apply

If you are interested in this opportunity, please apply online with your CV and cover letter.

Applications close Thursday 9th July 2026