Closing date:  10th of June 2026 (shortlisting and interviews may commence prior to closing date so don’t delay: apply now!)

Are you a people-leader who thrives on supporting business strategies and achieving optimum business outcomes

It starts here. With Bendigo Bank… and you.

As our Strategic Partner Manager you will report to the General Manager – Operational Excellence and will be essential to the success of our strategic partnership with our Business Process Outsourcing (BPO) provider.

You will be a part of the operational backbone of the partnership, responsible for ensuring everything runs smoothly, governance is disciplined, and there is clear visibility for our executive team. You will work closely with internal teams and our external partner to make sure the partnership delivers its goals for value, performance, and risk management.

You will be not only a strong leader, but also a great relationship builder with internal/external entities as this role require building strong, trusted relationships with a wide range of internal and external stakeholders.

You will be a central point of coordination between:

• External BPO Partner: Liaising with their operational and leadership teams.
• Internal Executives and Senior Leaders: Preparing reports and updates for the Executive team, Board, and various Committees.
• Internal Business Units: Working with teams across the bank who rely on the services provided by our BPO partner.
• Support Functions: Collaborating closely with Risk, Finance, and Procurement teams.

About you 

As our new Strategic Partner Manager you will bring the following skills:

• You have 5–10+ years of experience in roles focused on operational excellence, transformation, business management, or in a PMO.
• You have proven experience preparing reports for executives and board members and have worked extensively with outsourced partner.
• You have an exceptional ability to turn complex information into a clear and simple story for executive audiences.
• You are highly organised, with a deep understanding of how to run effective governance.
• You also possess strong commercial and financial acumen, with a sharp eye for risk and control.
• Certifications in methodologies like Lean Six Sigma would be highly valued, aligning with the required experience in operational excellence and benefits realization.
• Formal training or certification in risk management would be beneficial, supporting the "Line One" risk responsibilities and the need for a sharp eye on risk and control.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full time, permanent opportunity based in any of our head office locations.   

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

So, why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision our purpose – ‘to feed into the prosperity of our customers and communities, not off it’. In fact, over $366 million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at! 

So, what are you waiting for? Come and join the better big bank!

Still in two minds? 

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!