Closing date: Wednesday 10 June 2026 

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

Come and be part of a landmark transformation of our Financial Crime Risk (FCR) function. As we build a best-in-class financial crime second line of accountability, this is a unique opportunity to provide critical oversight, strategic direction, and effective challenge, to detect, deter and disrupt all types of financial crime and help protect our bank, our customers, and our communities. We are currently recruiting multiple driven and experienced leaders to join this enhanced function.

As a leader in our Financial Crime Risk team, you’ll make an impact by:

·         Developing and implementing the strategic direction for financial crime risk management.

·         Providing expert advice and effective challenge to the first line of accountability to uplift our overall financial crime risk management maturity.

·         Leading, mentoring, and inspiring a team of dedicated risk professionals.

·         Driving a culture of continuous improvement and proactive risk identification.

About the role

The Senior Manager Fraud and Scams will report directly to the Executive, Financial Crime Risk (and Deputy MLRO).

You will be responsible for designing the bank's framework for understanding and mitigating fraud and scam risks. This pivotal role involves establishing and maintaining the enterprise-wide fraud and scam risk management framework, ensuring effective controls, policies, and governance are in place. Your primary objective will be to ensure that fraud and scam risks are appropriately identified, assessed, monitored, and managed across the organisation.

Key accountabilities include:

• Fraud and Scam Risk Framework: Develop, implement, and maintain a comprehensive Fraud and Scam Risk Management Framework, including all related policies, standards, and procedures.
• Oversight: Provide independent oversight and challenge to first line fraud and scam prevention, detection, and response activities, and review the effectiveness of controls.
• Risk Assessment and Reporting: Lead the development and maintenance of the bank’s fraud and scam risk assessment, identifying emerging threats and providing insights to senior leadership.
  
  

What you’ll bring to the role

Essential

• Expert fraud risk management domain knowledge with a deep, technical understanding of scam and fraud typologies in banking and payments.
• Strong commercial understanding of how banking products, customer types, and delivery channels can be exploited for fraud and scams.
• Proven experience in a senior fraud risk management role, including providing high-quality governance reporting to senior management.
• Demonstrated, hands-on experience leading or significantly contributing to an effective fraud and scam risk management framework.
• In-depth knowledge of relevant financial crime laws, regulations, and guidance from key authorities (AUSTRAC).
  
  

Highly desirable

• A tertiary qualification in a relevant field.
• Financial Crime industry qualifications such as ACAMs or AFCS.

This is a permanent full-time position located in Melbourne, Bendigo, Adelaide, Sydney or Brisbane. 

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

So, why work for us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.

You’ll also get access to a great range of benefits, including:

• Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first
• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
• Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We’re making better, bigger. And we’ll get there with you.

Now’s the time to set your sights even higher – on the future you and the future career you deserve.