About the Team
Are you ready to champion a culture of continuous improvement? Join our Strategic Partner and Service Management division as a leader within the Continuous Improvement (CI) team. We are the single enterprise authority dedicated to governing Lean Six Sigma methodology, directing our enterprise improvement portfolio, and building a sustainable, bank-wide culture of operational excellence.

The Purpose of Your Role
As a Lead, Continuous Improvement, you will take on a senior, highly impactful role managing a strategic portfolio of improvement initiatives while leading a dedicated team of CI Specialists. We are looking for a "player-coach"—someone who can expertly govern improvement activities across the enterprise (partnering with both internal staff and external partners) while remaining hands-on in delivering strategically critical initiatives.

What You’ll Be Accountable For

• Portfolio Management & Governance: Drive complex improvement initiatives from the initial opportunity identification through to successful benefits realization. Act as the primary governance authority, ensuring all portfolio activities adhere to enterprise standards and quality.
• Team Leadership & Coaching: Inspire, manage, and build the capabilities of a team of CI Specialists. Provide expert coaching and mentorship to ensure the delivery of high-quality, data-driven outcomes across the board.
• Hands-on Project Delivery: Lead by example by personally managing and delivering highly complex or strategically critical improvement initiatives.
• Stakeholder & Value Management: Forge trusted partnerships with senior business stakeholders, project sponsors, and process owners. You will validate business cases and ensure forecasted benefits are rigorously tracked and realized.
• Risk & Compliance: Champion safe work practices by ensuring all activities align with Bank compliance requirements, policies, and procedures.

What We’re Looking For

• Experience: 5+ years of experience leading complex, end-to-end improvement projects. You must have a demonstrable track record of leading, coaching, or formally mentoring other improvement practitioners.
• Skills: Advanced, practical knowledge of Lean Six Sigma methodologies within a complex corporate environment. You bring strong expertise in portfolio management, project governance, and the stakeholder management skills necessary to influence senior leaders.
• Qualifications: A tertiary qualification in a relevant discipline (e.g., Business, Finance, Engineering).
• Certification: A Lean Six Sigma Black Belt certification from a reputable certifying body is strictly essential.

Ready to drive meaningful change?
If you are a strategic thinker with a passion for continuous improvement and a proven ability to lead and coach high-performing teams, we want to hear from you. Apply today!

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full time, 12 month fixed term role based in any of our head office locations.   

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

So, why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision our purpose – ‘to feed into the prosperity of our customers and communities, not off it’. In fact, over $366 million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at! 

So, what are you waiting for? Come and join the better big bank!

Still in two minds? 

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now! We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.

We are committed to responding to all candidates, regardless of the outcome of your application.