We've never been ‘just a bank'. Just like you should never be ‘just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. 

It starts here. With Bendigo Bank… and you.

With more than 70% of Australians securing their home loan through mortgage brokers, third-party distribution is one of the most dynamic, high-impact growth engines in modern banking. At Bendigo Bank, our Third-Party Banking division delivers a third of the Group’s revenue—and we are committed to leading the market in customer and partner experience.

As our Partner Relationship Manager, you will take ownership of the end-to-end relationship, growth, and commercial strategy across three key White Label partnerships. Operating with a high degree of autonomy, you will bridge strategic account management with commercial execution—translating partner performance data into targeted growth strategies, leading high-stakes negotiations, and ensuring our White Label partners receive market-leading service and support.

Key responsibilities

• Drive White Label portfolio growth: Formulate and execute tailored sales strategies across three dedicated White Label partnerships, managing portfolio KPIs and pipelines to deliver sustainable growth and profitability.
• Cultivate high-impact strategic relationships: Partner directly with Senior Leaders, Sales Management, Operations, and Compliance teams across your White Label partners to align long-term goals and adapt to changing market dynamics.
• Manage risk and regulatory compliance: Proactively identify, assess, and manage operational, credit, and conduct risks across your partner portfolio, ensuring all White Label activities adhere strictly to internal policies, industry standards, and regulatory requirements.
• Translate data into commercial insights: Deliver meaningful analytics and reporting to White Label partners and internal executive stakeholders, identifying volume trends, growth opportunities, and process enhancements.
• Lead cross-functional collaboration: Partner internally with Credit Assessment, Mortgage Operations, Marketing, and Contact Centre teams, while providing daily operational direction and coaching to Partner Relationship Associates.
• Champion continuous improvement: Oversee strategic, project-based initiatives to continuously challenge the status quo and refine our White Label and broker value propositions.

To succeed in the role, we’d love you to have

• Proven experience within third-party banking, White Label lending, mortgage aggregators, or broker networks, underpinned by a solid grasp of residential credit policy.
• A background in business development, strategic partner management, or sales within financial services.
• Outstanding stakeholder engagement and presentation skills, with the ability to navigate complex commercial discussions, deliver difficult messages, and build long-term trust with senior executives.
• Demonstrated capability to interpret partner performance data, extract actionable insights, and use for commercial opportunities.
• A Bachelor’s degree in Business, Finance, or a related discipline (or equivalent practical experience), alongside a Diploma or Certificate IV in Mortgage Broking.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full time, permanent opportunity based in any of our head office locations.  

So, why work for us?

With over 2.9 million customers, we are one of Australia’s largest retail banks with a vision our purpose – ‘to feed into the prosperity of our customers and communities, not off it’. In fact, over $467million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at! 

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance and flexibility

• Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
• We know the last few years have been rough, so we have partnered with TELUS Health as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank!

Still in two minds?  

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now! 

We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.

We are committed to responding to all candidates, regardless of the outcome of your application